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Terms & Conditions

Terms and Conditions for Upgradez

Effective Date: 11/23/2024

Welcome to Upgradez! By using our website and services, you agree to comply with the following Terms and Conditions. These terms govern your access to and use of the services provided by Upgradez, including online personal training, fitness programs, coaching, and any related features.

If you do not agree with these terms, please do not use our website or services.

1. Definitions

  • "Website" refers to https://www.upgradezpro.com/.

  • "Services" refers to the online personal training, fitness programs, coaching, and related features provided through the Website.

  • "User" or "You" refers to the person who accesses or uses the Website and Services.

  • "Trainer" refers to the personal trainer(s) or fitness coach(es) employed or contracted by Upgradez to provide the Services.

2. Use of the Website and Services

  • Eligibility: You must be at least 18 years old to use our Services. By using our Website, you confirm that you are 18 or older.

  • Account Creation: To access certain features of the Services, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

  • Access: You agree to use the Services only for lawful purposes and in accordance with our Terms and Conditions. You are responsible for maintaining the confidentiality of your account credentials.

3. Personal Training Services

  • Program Delivery: The Services include online personal training, fitness coaching, workout plans, and other related services provided by Upgradez or its Trainers. The exact nature of the Services and the method of delivery (e.g., virtual sessions, videos, email communications) will be outlined upon account creation or during the booking process.

  • No Medical Advice: The Services are not intended as medical advice. You should consult with a healthcare professional before starting any exercise program, especially if you have pre-existing medical conditions or concerns.

  • Health and Safety: You are responsible for ensuring that you are physically fit to participate in the training and programs offered. By using our Services, you assume all risks associated with physical activity.

4.Payment Policies

Refund Policy

  • Subscriptions: Non-refundable. Please review offerings before committing.

  • One-Time Purchases: Refunds available within 7 days if service has not been fully delivered.

  • Special Cases: Refunds may be considered for issues like technical problems; contact support for assistance.

Shipping / Delivery Policy

  • No Physical Shipping: All services are delivered digitally through your account.

  • Training Sessions: Conducted virtually via video conferencing tools.

  • Program Updates: Delivered through your account or email.

Cancellation Policy

  • Subscriptions: Cancel anytime before the next billing cycle for future charges. No partial refunds for unused time.

  • Sessions: Cancel at least 24 hours in advance. Late cancellations will not be refunded.

  • One-Time Programs: Cancel within 7 days if no content has been delivered.

  • Rescheduling: Notify us at least 24 hours before a session to reschedule.

  • Exceptional Circumstances: Contact support for emergencies or special situations; alternative arrangements may be offered. Contact Info below.

5. Subscription and Payments

  • Fees: Access to the Services may be subject to subscription fees or one-time payments, as specified on the Website. Prices for the Services are subject to change with notice to you.

  • Payment: Payments for Services are processed via [Payment Processor]. You agree to provide accurate payment details and authorize us to charge you for the services you have selected. All payments are non-refundable, unless otherwise specified.

  • Late Payments: If you fail to make payments on time, access to the Services may be suspended until payment is made.

6. User Responsibilities

  • Accuracy of Information: You agree to provide accurate, current, and complete information when using our Services. Any false or misleading information may result in termination of your account.

  • Appropriate Use: You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. You will not misuse, abuse, or engage in any disruptive or harmful activity on the Website or with our Trainers.

  • Respectful Communication: You agree to interact respectfully with Trainers and other users of the Website. Harassment, abusive language, or any form of inappropriate behavior will not be tolerated.

7. Intellectual Property

  • Content Ownership: All content on the Website, including but not limited to text, images, videos, fitness programs, workout plans, and other materials, are the intellectual property of [Your Website Name] or its licensors and are protected by copyright and other intellectual property laws.

  • License to Use: You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial use only. You may not reproduce, distribute, or otherwise exploit the content without express permission.

8. Limitation of Liability

  • No Liability for Results: Upgradez and its Trainers are not responsible for any physical injury, harm, or loss arising from your participation in the training programs or use of the Services. By using our Services, you acknowledge that you are participating at your own risk.

  • No Guarantee of Results: We make no guarantees regarding specific results from using our Services. Results depend on various factors, including your individual effort, consistency, and health conditions.

9. Termination

  • User Termination: You may cancel your account or subscription at any time. Any unused portion of a paid subscription will not be refunded.

  • Our Termination: We reserve the right to suspend or terminate your account and access to the Services if we believe you have violated these Terms and Conditions, engaged in fraudulent activities, or engaged in any conduct harmful to the Website or other users.

10. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our Services, you consent to the practices described in the Privacy Policy.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. By continuing to use the Website and Services after such changes, you agree to the updated Terms and Conditions.

12. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of The United States of America, without regard to its conflict of law principles.

13. Dispute Resolution

Any disputes or claims arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration, rather than in court. The arbitration will be conducted in mylesjones71@yahoo.com, and you agree to waive any rights to participate in a class action or jury trial.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Upgradez
Email: mylesjones71@yahoo.com
Phone: 404-372-0989
Address: 0237 Justyn Loop, Douglasville, Georgia, 30133

Upgradez

Important Information

Phone: 404-372-0989

Email: mylesjones71@yahoo.com

Contact us at:

0237 Justyn Loop, Douglasville, Georgia, 30133

"We take your security seriously. Our payment processing is handled by Stripe, which is fully PCI DSS compliant. This means that we adhere to the highest standards of security to protect your payment information during transactions. You can trust that your data is safe and secure when making purchases through our website."

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