Privacy Policy

Effective Date:11/23/24

At Upgradez, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our online personal training services.

By using our website and services, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

Personal Identification Information: Name, email address, phone number, billing address, and payment details.
Health Information: Age, gender, fitness goals, medical conditions (if provided by you), and other health-related data necessary to create personalized fitness plans.
Usage Data: Information about how you access and interact with our website, including your IP address, browser type, device information, and page views.
Cookies: We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Our Services: To create personalized fitness plans, track progress, and offer online coaching or training sessions.
To Communicate with You: To send you updates, reminders, and customer support related to your account.
To Process Payments: To complete transactions for any services or products purchased through our website.
To Improve Our Services: To analyze usage data and enhance the user experience on our website and mobile app.
For Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We take the security of your personal data seriously and implement a variety of security measures, including encryption, secure servers, and access controls, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, email communication, website hosting, and data analysis.
Legal Requirements: If required by law, we may disclose your information to government authorities or law enforcement agencies.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain exceptions.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Data Portability: You may request that we transfer your data to another service provider.

To exercise your rights, please contact us at mylesjones71@yahoo.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, understand your usage patterns, and improve our services.

First-Party Cookies: These are cookies set by our website and are necessary for the functionality of certain features.
Third-Party Cookies: These cookies are set by external services like analytics tools or advertising networks.

You can control cookie settings through your browser. However, disabling cookies may impact your experience on our website.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Upgradez
Email: mylesjones71@yahoo.com
Phone: 4043720989
Address: 0237 Justyn Loop, Douglasville, Georgia, 30133